The Need-to-Know Before You Go

Coming to a show? Here's a few things to know before you go!

Door Times

Check back closer to your show for times! 

Bag Policy

To reduce staff contact with guest belongings, we have implemented the following bag policy: we will allow clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6”x 9”). No other bags of any type will be allowed.

Mobile Ticketing

All our events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print.

For more information on mobile entry, click here.

Phone troubles? Visit the box office on the day of the event for assistance. Be prepared to show your ID.

Cashless Payments

All points of sale, including the Box Office, are cashless and will only accept Visa / MasterCard / Discover / American Express and Contactless Payments.

For guests who wish to use cash, a Cash-to-Card conversion option is available inside the main lobby at Guest Services. You can exchange your cash dollar for dollar without any service fees for a debit card that can be used anywhere in the venue.

WHEN YOU GET HERE

You know the drill—metal detectors, maybe a pat down, and a bag check if you’ve got one. Be prepped—check out our bag policy, and what you can and cannot bring in our FAQ